Frequently Asked Questions
Here are some answers to the commonly asked questions from our clients.
What fields are available in each database?
Name Prefix, Name Suffix, Credential, Last Name, First Name, Middle Name, Gender, Mailing Address 1st Line, Mailing Address 2nd Line, Mailing Address City, Mailing Address State, Mailing Address Zip Code, Mailing Address Phone, Mailing Address Fax, Business Address 1st Line, Business Address 2nd Line, Business Address City, Business Address State, Business Address Zip Code, Business Address Phone, Business Address Fax, Classification, Specialization, License Number, Last Update Date, NPI. You can download our free doctor database sample here.
Which payment methods are accepted in the Online Shop?
You can pay with a credit card or use PayPal.
How long will delivery take?
The delivery of our files is immediate upon payment. You will receive a download link right after completing the order.
How secure is shopping in the Online Shop? Is my data protected?
Our website uses SSL technology, the most secure in online shopping. The traffic to and from our website is encrypted. Encryption means no one else can read any credit card details and/or any passwords you enter here.
Are email addresses included in your databases?
No. Our medical databases do not contain email addresses. This information is not available from the national registry.
Do I receive an invoice for my order?
We can provide an invoice upon request.
How often is your database updated?
Our database is updated monthly, as soon as the new data is available from the federal agency. Each product description specifies the exact date the database was updated.
Can you provide a database of other medical professionals?
Yes. Our complete database contains over 4M records. We can provide lists of any medical profession as well as Hospitals and other Health Care Facilities. Custom lists are also available by request (e.g. list of registered nurses for a particular postal code or a lat/long box).